About · Leadership

Zil Baluch — Co-founder and Chief Business Officer of PIFFERS Security Services (Pvt.) Ltd.

Chief Business Officer & Co-founder

Zil Baluch

  • MBA
  • Masters in Project Management
  • Sales Force Management, LUMS

I am Zil Baluch, CBO and Co-Founder of PIFFERS Security Services (Pvt) Ltd. I have over 20 years of progressive diverse management experience with leading corporate companies around the globe. I have been associated with multiple organizations in various sectors including OMCs, telecommunications and management firms across Pakistan.

I started my professional career with Pakistan State Oil, one of the prominent OMCs in Pakistan, where I got an opportunity for successfully building a winning sales team to start PSO's Corporate/Fleet and Loyalty Cards division. After that I joined Ufone to gain experience in customer services. In continuation, I joined Warid Telecom as a key member of their launch team in Pakistan, and subsequently was privileged to get an offer from Telenor Pakistan, one of the leading European MNCs, to launch their services in Pakistan.

In my professional career my longest association (14+ years) has been with Telenor Pakistan, where I worked in multiple domains including Customer Services, Corporate Relations, B2B Sales, Mobile Financial Services, Business Planning, System & Process, IoT Platforms, Sales & Distribution and Training & Development. I was honoured being a significant member of Telenor Pakistan's Pre-launch FUT (Friendly User Trial) followed by formal launch in Pakistan, with an end-to-end advisory role for CRM development, easy load trials, and S&SC and CRD system and process alignment.

Afterwards I joined Edotco group Malaysia (market leaders in the Towerco industry in Pakistan) and worked as Head Key Account Management, contributing as a bridge between Edotco and the telecom industry of Pakistan. This was my last employment before formally joining my business venture.

By the grace of God, I have a proven track record of delivering results in varied industries — both developed and emerging markets — through collaboration and empowering talent. My core expertise is in Strategy Development and Execution with a view to shaping outcomes. I hold Master degrees in Business Administration and Project Management and also qualified in the Sales Force Management program from LUMS.

My association with PIFFERS Group of Companies is since 2011 with a commitment to ensure best-in-class services for our worthy clients in order to keep PIFFERS philosophy alive.

The Profitability of PIFFERS is winning Customer's Trust!!

Company philosophy

Career

Selected milestones across oil marketing, telecom and PIFFERS business leadership.

  • Built PSO Corporate/Fleet and Loyalty Cards sales team at Pakistan State Oil
  • Customer services experience at Ufone; Warid Telecom Pakistan launch team
  • 14+ years at Telenor Pakistan across customer services, B2B sales, MFS, IoT and distribution
  • Part of Telenor Pakistan Pre-launch FUT and formal launch; CRM and process advisory
  • Head Key Account Management, Edotco Group Malaysia (Towerco, Pakistan)
  • MBA and Masters in Project Management; Sales Force Management, LUMS
  • Associated with PIFFERS Group of Companies since 2011 as Co-founder and CBO

Start a conversation

Share your site, your concerns and your timeline. A security manager will respond with a survey visit and a tailored proposal.

Universal access
051-111-743-337
24/7 control room
+92 346 8507 444
Head office
Office #17, 2nd Floor, Capital Plaza, G-11 Markaz, Islamabad, Pakistan